FAQ — Hustle Chommie
Frequently asked

Questions, answered straight

Can't find what you're after? Message us directly — real answers, no bots.

Getting Started
Do I need any technical skills to use this? ▾
No. If you can use WhatsApp, you can use Hustle Chommie. The setup wizard walks you through everything on first login, and most people are creating their first invoice within a few minutes.
What's the difference between the Platform and Self-Hosted options? ▾
The Platform gets you a brand-new WordPress site at yourbusiness.hustle.chommie.site, fully set up and hosted for you, with Hustle Chommie built in. Self-Hosted is our free, open-source plugin for people who already have a WordPress site (and their own hosting) and just want to install the tool themselves. Same features either way.
How long does setup take? ▾
For Platform orders, we personally set up your site and you'll get login details by email, typically within one business day. For the Self-Hosted plugin, it's instant — install it, and the setup wizard has you ready in under a minute.
Using Hustle Chommie
Do my customers need to download an app? ▾
No. Invoices are shared as a normal link — customers just tap it, same as any link in a WhatsApp chat. No account, no app, no login required on their end.
What happens if my internet drops while I'm working? ▾
Any change you make — a new customer, a stock update, an invoice — gets queued on your device if the connection drops, and syncs automatically the moment you're back online. You won't lose anything.
Does adding a product to an invoice affect my stock count? ▾
Yes — when you pull an item from your inventory into a new invoice, the quantity is deducted automatically, so your stock count stays accurate without extra work.
Can I use this for services, not just physical products? ▾
Absolutely. Invoice line items don't have to come from your inventory — you can type in anything, whether that's a haircut, a consulting session, or a custom order.
Billing & Plans
Is Hustle Chommie really open source? ▾
Yes. The plugin's full source code is free to download, install, and modify on your own WordPress site — no license fee, ever. The Platform (our hosted, managed version at yourbusiness.hustle.chommie.site) is the paid convenience option for people who'd rather not deal with hosting themselves.
Is the Platform really free right now? ▾
Yes — during our launch period, hosted Platform sites are free. Once launch pricing ends, it moves to R36.99/month, billed monthly, cancel anytime. We'll always give existing customers advance notice before that switch happens.
Can I move from Self-Hosted to the Platform later (or the other way round)? ▾
Yes — just get in touch and we'll help move your existing customers, inventory, and invoices across.
Is there a free trial? ▾
The plugin itself is free and open source, so there's nothing to trial on the Self-Hosted side. For the Platform, launch pricing means it's free to try right now — reach out via Contact if you've got questions.
What's your refund policy? ▾
See our full Refund Policy for the details.
Data & Trust
Where is my business data stored? ▾
Your customers, inventory, and invoices are stored in your own WordPress database — whether that's on the Platform with us or your own self-hosted install. We don't hold your business data on some separate third-party platform.
What happens to my data if I cancel? ▾
Deactivating or cancelling never deletes your data automatically. See our Privacy Policy for full details on data handling.
Is this only built for South African businesses? ▾
It's built with SA hustlers front of mind — the WhatsApp-first, informal-economy way of doing business — but it works anywhere in the world.

Still have a question?

We'd genuinely rather you ask than guess.

Get in Touch →